Shipping Policy

The Curated Home is happy to arrange for shipment of our products within Canada, the US and other countries. 

All applicable shipping charges are non-refundable. Shipping charges will be quoted to you at the time of purchase, or for custom goods, US and International orders at the time of shipping. 
We carefully select each of the brands and manufacturers featured on our site and sold within our boutique. We stock many of our popular items at our SW Design Studio. Most stock items ship within 48 hours. Notification of out of stock items will be provided to you at the time of purchase. 

Standard Shipping Within Canada

We ship anywhere in Canada, however additional shipping rates to rural or remote areas will apply. $15 flat rate shipping applies to all orders, excluding furniture and lighting. 

Items ordered together may not ship on the same day, and occasionally may be back ordered or out of stock. We will notify of you at time of purchase of all applicable shipping charges and shipping dates. Any other unforeseen delays will be communicated to you within 7 days of placing your order. 

Shipping to the US and other countries

For US destinations, there is a flat rate of $40 on orders up to $150 for online items only and excluding furniture and lighting. For order $150 and over and for all international orders, we will contact you to confirm shipping options.

You will not be charged sales tax on orders outside Canada, however import duties charges application to your country may apply and will be your responsibility to pay.  

Return Policy

The Curated Home stands behind the quality and craftsmanship of our products and seeks to ensure you are satisfied in your purchases with us. 

We will accept returns or exchanges on most regular priced and standard delivery items within 10 days of purchase. A refund or boutique credit will be issued at the time of return, in cases where the product is accompanied by an original receipt. Within 14 days of purchase or delivery, a boutique credit only will be issued. 

All sales merchandise is final sale, allowing for an exchange in size or colour or in some cases a boutique credit will be issued. 

Shipping and handling charges apply to all purchases where transportation is required and these charges are non-refundable with returns. 

A re-stocking fee of 15% will apply to furniture, lighting and larger pieces.  

Custom orders are non-refundable and a 50% deposit will be collected at the time your order is placed.  

The Curated Home reserves the right to decline any return on product where our strict standards of hygiene apply. Sheeting, duvets, pillows, pillow insert will be accepted for return only in cases where the product is in its original packaging.